In case your number is registered on the WhatsApp network, you can temporarily remove it in order to add the number to the WhatsApp Business API. This is a number that is not yet registered on the WhatsApp network at the time of the application. 🔘 To get started with WhatsApp Business API, you need a 'clean number'. Are you not sure how it differs from the WhatsApp Business App? Feel free to read more about the difference between the WhatsApp Business App and the WhatsApp Business API. 🔘 Trengo offers you the possibility to connect your number to the WhatsApp Business API. Want to be able to respond outside these 24 hours or start a WhatsApp conversation yourself? You can set up WhatsApp Templates or send an SMS to your customers as well. Once you pick up a message from your customer you can answer these as a normal WhatsApp message within 24 hours of receiving the message. Talk about teamwork and efficiently making sure that all of your incoming messages are being answered! With WhatsApp, your customers can always take the initiative and send you a message.Īs soon as this message comes in via WhatsApp in Trengo, it can be picked up in Trengo by anyone on your team. WhatsApp is an excellent communication channel for customer service to easily answer messages from your customers. Get started with efficient customer communication via WhatsApp and connect your number to the WhatsApp Business API today! Why choose WhatsApp Business API? More information on WhatsApp Business API costs can be found here. Messages sent outside the 24-hour session, in the form of Templates, are similar to local SMS costs. There are no additional costs to send and receive messages within a 24-hour session.
This means that you can integrate WhatsApp directly via Trengo. Trengo is an official Whatsapp Business Solution Partner.
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